Who We Are
Fern Ives
Chrissy Tompkins
Chrissy Tompkins
Co-Founder
Fern is a highly accomplished professional with over 20 years of experience in revenue cycle management, healthcare administration and workers compensation processes. Her initial introduction to healthcare began as a technician at a ambulatory surgical center.
She later moved on to work in the administration field with practices
Co-Founder
Fern is a highly accomplished professional with over 20 years of experience in revenue cycle management, healthcare administration and workers compensation processes. Her initial introduction to healthcare began as a technician at a ambulatory surgical center.
She later moved on to work in the administration field with practices ranging from solo practitioners to groups of 20+ physicians, and has used that experience to develop strategies that are key to the billing operations of SMB Solutions.
She continues to focus on valued-added operational services that are essential to the success of medical group practices.and expertise to deliver the best possible results for our clients.
Chrissy Tompkins
Chrissy Tompkins
Chrissy Tompkins
Co-Founder
Christine has demonstrated successes in the health care field as both an administrator and a consultant for over 25 years. In that time she has worked in single and multi-specialty practices, Orthopedic, Neurosurgical and Chiropractic Clinics.
She has lead with very hands on approach to the daily operations of these organization
Co-Founder
Christine has demonstrated successes in the health care field as both an administrator and a consultant for over 25 years. In that time she has worked in single and multi-specialty practices, Orthopedic, Neurosurgical and Chiropractic Clinics.
She has lead with very hands on approach to the daily operations of these organizations and has developed proven strategies in management of billing, personnel, budgeting, marketing, contracting, accounts receivable, accounts payable and strategic planning.
Christine Tompkins expertise allows her to provide a range of operational services to medical group practices.
Diane Maguire
Chrissy Tompkins
Diane Maguire
Surgical Coding Manager
Diane is a Certified coder who sits as a board member of the local AAPC Chapter. She has over 20 years’ experience in Orthopedic, Neurosurgical, Pain Management, Rheumatology and Physical Therapy coding.
She continues to further her education with seminars and conferences. Dianes role is to review and analyze all o
Surgical Coding Manager
Diane is a Certified coder who sits as a board member of the local AAPC Chapter. She has over 20 years’ experience in Orthopedic, Neurosurgical, Pain Management, Rheumatology and Physical Therapy coding.
She continues to further her education with seminars and conferences. Dianes role is to review and analyze all operative reports to ensure accurate and complete selection of CPT/ICD-10/ HCPS codes according to correct coding principles, current NCCI rules and LCD coverage determination.
She provides education and training to the physicians regarding accurate coding and documentation policies, procedures, and regulations to ultimately yield the highest reimbursement.
She has work with Orthopedic and Neurosurgical practices conducting pre-audits on physicians’ progress notes for accurate coding.
Linda Fiala
Chrissy Tompkins
Diane Maguire
Appeals Manager
Linda has worked in the medical field for over 20 years. Linda is accountable for formulating and submitting appeals letters based on each individual insurance carrier’s medical policy.
She evaluates all surgical payments and appeals claims when needed. She works diligently with the surgical coder providing her with each
Appeals Manager
Linda has worked in the medical field for over 20 years. Linda is accountable for formulating and submitting appeals letters based on each individual insurance carrier’s medical policy.
She evaluates all surgical payments and appeals claims when needed. She works diligently with the surgical coder providing her with each individual insurance carriers billing requirements.
She retains a close relationship with the physicians and presents them with a monthly report of the status of the surgical appeal.